Return Policy

1. Conditions of return

Customers need to check the condition of the goods and can exchange/return the goods at the time of delivery/receipt in the following cases:

• Goods do not match the type and model in the ordered order or as on the website at the time of ordering.
• Not enough quantity, not enough set as in the order.
• External conditions are affected such as tearing, peeling, broken …
• It is the responsibility of the customer to present relevant documents proving the above deficiency to complete the return/return of the goods. 

2. Regulations on time to notify and send returned products

• Time for notification of return and exchange : within 48 hours of receiving the product in case the product lacks accessories, gifts or is broken.
• Time to send and return the product : within 14 days of receiving the product.
• Product return location : Customers send the returned products by post.

In case you have comments/complaints related to product quality, please contact our customer care line.